Last updated: October 2026

This Privacy Policy explains how Dr. Hina Akbar Baig (“we”, “us” or “our”) collects, uses and protects your personal information when you visit drhinabaig.com (the “Website”), buy a digital product, or book an online consultation. By using the Website, you agree to the practices described in this policy.

1. Information We Collect

Information you give us

• Your name, email address and phone or WhatsApp number when you place an order, book a consultation, subscribe to our newsletter or contact us.
• Billing details needed to complete an order, such as your name, city and country.
• Information about your child’s health, growth, feeding or development that you choose to share before or during a consultation.
• Any messages you send us by email, WhatsApp or a form on the Website.

Information collected automatically

• Technical data such as your IP address, browser type, device type and the pages you visit.
• Cookies and similar technologies, as described in section 6.

Payment information

Payments are processed by our payment service providers. We do not see or store your full card or bank account details.

2. How We Use Your Information

We use your information to:

• Process your orders and deliver your digital products, including sending download links by email.
• Arrange, conduct and follow up on your online consultations.
• Reply to your questions and provide customer support.
• Send order confirmations and other service messages.
• Send our newsletter and updates, only if you have chosen to receive them. You can unsubscribe at any time.
• Keep the Website secure, prevent fraud and improve how the Website works.
• Meet our legal, tax and accounting obligations.

3. Health Information About Your Child

Information you share about your child’s health is used only to provide your consultation and any follow-up you ask for. We keep it confidential. We do not use it for marketing, and we do not share it with anyone except where you ask us to, where it is needed for your child’s care, or where the law requires it.

4. How We Share Your Information

We do not sell or rent your personal information. We share it only with:

• Payment service providers, to process your payments.
• Our website hosting and email delivery providers, who store and send information on our behalf.
• WhatsApp (Meta), when you choose to contact us or hold a consultation on WhatsApp. Your use of WhatsApp is also governed by WhatsApp’s own privacy policy.
• Government or legal authorities, if we are required to by law.

5. Data Retention

We keep order records for as long as needed for accounting and legal purposes. We keep consultation information for as long as it is useful for your child’s care and follow-up. We keep newsletter details until you unsubscribe. You may ask us to delete your information at any time, subject to any records we are required to keep by law.

6. Cookies

Cookies are small files stored on your device. We use essential cookies so that the shopping cart, checkout and secure downloads work. We may also use analytics cookies to understand how visitors use the Website. You can block or delete cookies in your browser settings, but parts of the Website, such as checkout, may not work without them.

7. Your Rights and Choices

You may ask us to:

• Tell you what personal information we hold about you.
• Correct information that is wrong or incomplete.
• Delete your information, where we are not required to keep it.
• Stop sending you newsletters or promotional messages.

To make a request, email us at contactdrhinabaig@gmail.com.

8. Children’s Privacy

The Website is intended for parents and caregivers. We do not knowingly collect personal information directly from children. Information about a child is provided by a parent or guardian, who is responsible for sharing it with us.

9. Security

We use reasonable measures to protect your information, including secure (SSL) connections on the Website. No method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.

10. International Visitors

We are based in Pakistan and serve families worldwide. If you use the Website from outside Pakistan, your information may be processed in Pakistan and in any country where our service providers operate.

11. Third-Party Links

The Website links to other services such as YouTube, Facebook, Instagram and WhatsApp. We are not responsible for the privacy practices of those services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact Us

If you have any questions about this Privacy Policy, contact us at contactdrhinabaig@gmail.com or on WhatsApp at +92 345 234 2338.